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General Information
Name of Company or Association
Date of Service Provided
Type of Service Provided
Contact Email
Sales Team/Process
Please rate our service on a scale of 1 to 5, with 5 representing excellent; 4 good; 3 satisfactory; 2 poor; and 1 unsatisfactory.
Promptness in sending requested information
1 (unsatisfactory)
2
3
4
5 (excellent)
n/a
Creativity in the events and or services suggested
1 (unsatisfactory)
2
3
4
5 (excellent)
n/a
Ability to work within your requested budget
1 (unsatisfactory)
2
3
4
5 (excellent)
n/a
Listening to your needs and helping you make the best decisions for your program
1 (unsatisfactory)
2
3
4
5 (excellent)
n/a
Providing solutions to meet your program goals and objectives
1 (unsatisfactory)
2
3
4
5 (excellent)
n/a
Please share any additional comments on your Sales person or the Sales process:
Operations Team/Process
Please rate our service on a scale of 1 to 5, with 5 representing excellent; 4 good; 3 satisfactory; 2 poor; and 1 unsatisfactory.
Communication and transition from Sales to Operations
1 (unsatisfactory)
2
3
4
5 (excellent)
n/a
Requests, changes and additional needs were responded to in a professional and efficient manner
1 (unsatisfactory)
2
3
4
5 (excellent)
n/a
On-site program staff were knowledgeable, responsive and courteous to you and your guests
1 (unsatisfactory)
2
3
4
5 (excellent)
n/a
Program was executed as described in the contract
1 (unsatisfactory)
2
3
4
5 (excellent)
n/a
Final invoice was clear, accurate and received in a timely manner
1 (unsatisfactory)
2
3
4
5 (excellent)
n/a
Please share any additional comments on your Operations person or the Operations process
Arrangers
Please rate your overall experience with Arrangers
1 (unsatisfactory)
2
3
4
5 (excellent)
Arrangers are best at:
The Arrangers could improve:
Are there any Arrangers staff members you would like to note for outstanding performance?
Please provide a brief testimonial of our services:
May we list you as a reference and or quote your comments from above?
Yes
No
Arrangers is honored to be the exclusive Colorado partner for multiple DMC alliances.
As a member, we are required to meet annual compliance standards in numerous areas. The survey information you provide is shared with management in order to maintain compliance. In addition, if you'd like to provide information about future programs, we would be happy to connect you with excellent DMC partners around the globe.
2013
2014
2015
2016
Verification
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